Privacy Policy

Effective Date: January 1, 2026

Last Updated: August 19, 2026

Eclipse Rackmount, Inc. (“we,” “our,” or “us”) respects your privacy. This Privacy Policy applies to personal information collected through https://www.EclipseRackmount.com (the “Site”) and through routine business-related communications with our clients, vendors, and site visitors.

1. Personal Information We Collect

We collect information necessary for standard business interactions:

  • Direct Business Contact Data: Name, job title, company name, business email address, phone number, and mailing address provided when you contact us or request information.
  • Technical & Usage Data: IP address, browser type, operating system, referring pages, and basic site navigation patterns automatically gathered when visiting our Site.
  • Transaction Data: Details regarding services requested, project details, or billing/payment information provided for business operations.

We do not collect sensitive categories of personal data, such as Social Security numbers, biometric data, or precise geolocation.

2. How We Use Your Information

Your information is processed strictly for administrative and business operations, including:

  • Responding to direct inquiries, sales requests, and operational communications.
  • Delivering contracted B2B services and managing client relationships.
  • Maintaining site functionality, security, and basic operational reporting.
  • Complying with tax, regulatory, and legal recordkeeping requirements.

We do not sell your personal data or use it for cross-context behavioral advertising or third-party marketing.

3. How We Disclose Your Information

We do not rent, sell, or disclose your personal information, except:

  • Service Providers: Trusted vendors who assist in operating our website, hosting software, or processing payments under strict confidentiality terms.
  • Legal Compliance: When required by law, subpoena, or court order to protect legal rights or ensure security.

4. Data Security & Retention

We maintain appropriate physical, administrative, and technical controls to safeguard your data. Personal information is retained only as long as necessary to fulfil business objectives, clear accountabilities, or meet statutory requirements.

5. Rights for United States Residents

Residents of various U.S. states, including Virginia, Colorado, Connecticut, Utah, and others, may have specific privacy rights depending on applicable state laws. Subject to local regulations, you may request to:

  • Access the personal information we maintain about you.
  • Correct inaccuracies in your personal data.
  • Delete personal information provided to or held by us.

To exercise these rights, contact us using the details below. We do not discriminate against anyone for exercising their statutory privacy rights.

6. California Privacy Rights Supplement (CCPA/CPRA)

If you are a California resident, the California Consumer Privacy Act (CCPA) provides specific rights regarding personal information.

Categories Collected & Disclosed (Past 12 Months)

  • Identifiers: Name, business email, and IP address — disclosed to IT and hosting vendors.
  • Commercial Information: Records of services requested — disclosed to financial/billing software providers.
  • Internet/Network Activity: Browsing patterns and operating system — disclosed to security and analytics providers.

Notice Of Non-Sale And Non-Sharing

We have not sold or shared, for cross-context behavioral advertising, any personal information in the preceding 12 months.

Your California Rights

  • Right to Know/Access: Request specific details on categories and pieces of data collected.
  • Right to Delete: Request removal of your personal information, subject to legal exceptions for active business records.
  • Right to Correct: Request correction of inaccurate personal records.
  • Right to Non-Discrimination: Equal service and pricing when exercising rights.

To submit a CCPA request, contact us at the email or phone number listed below. We will verify your identity before fulfilling the request.

7. Contact Us

For questions regarding this policy or to exercise your privacy rights, please reach out to:

  • Company Name: Eclipse Rackmount, Inc.
  • Phone: 833-722-5523
  • Address: PO Box 2336, Novato, CA 94948